You can now shop at Pinduoduo without filling in Onex China warehouse address.
Delivery
Fill in your Georgian address, select the nearest pickup point, and we will deliver your order fast and safe.
"Home Delivery" service is also available.
Advantages
The process of sending parcels to Georgia will remain the same.
From the Pinduoduo warehouse, they will be automatically delivered to the ONEX China warehouse, from where they will be immediately delivered to Georgia. For the fastest service, our warehouse now works every day of the week, and deliveries to Georgia are made 3 times a week.
DELIVERY TARIFFS
DELIVERY
DURATION
MINIMAL
VOLUMETRIC WEIGHT
TARIFF
Self pickup point/Locker
5-10 business days
X
X if there is no super volumetric weight
27 GEL / 1 kg
Home delivery
5-13 business days
X
X if there is no super volumetric weight
24 GEL/ 1 kg
+
a/ 5 GEL for Tbilisi,
b/ 12 GEL for other cities,
Free delivery for 10+ kg
Delivery fee payment
After purchasing an item on Pindoudou, you will receive a code in the form of an SMS within 8 to 13 working days, which means that your package has arrived in Georgia and you need to pay the delivery fee. For this, you need to enter the Onex.ge website, find the heading - "Pinduoduo payment", press the "Pay" button and enter the received 5-digit code in the field. In the window that appears, enter the bank card data and pay the parcel delivery fee. After payment, when the package is ready for pick-up, you will receive a pick-up code, also in the form of an SMS message, which you can enter in the Smart Wall, Locker or present at the Delivo pick-up point that you choose when purchasing the item. As a result, you will receive a your parcel. In addition, you can also use the Onex Home delivery service, although Home delivery must be selected on Pinduoduo before ordering.
ADVANTAGES
As a result of Onex X Pinduoduo direct collaboration, you will have the following advantages:
Choose one of the 36 Georgian Onex pickup points directly on the Pinduoduo app or receive orders via the "Home Delivery" service.
Onex's China warehouse already works 7 days a week
Orders are being shipped 3 times a week
Soon you will be able to use the Pinduoduo app in Georgian or English, which will make your online shopping experience easier.
OUR PICKUP POINTS
1 main ONEX pick-up point
6 SMART LOCKER
29 Delivo service centers
HOW TO REGISTER ON PINDUODUO
Pinduoduo is only available through the phone app.
*Please note that Pinduoduo is not available for Android users.
After customs control and clearances, delivery will be completed within 3 working days․
Our Chinese warehouse is open 7 days a week from 09:00 to 17:30 (GMT+8).
The air delivery tariff for self pickup point/locker is 27 GEL per 1 kg. "Home Delivery" service is also available.
No, you do not need to add a tracking code (tracking number) to your Onex page.
When placing your order, please choose the nearest Onex pickup point. The order will be delivered to your specified pickup point.
For orders up to RMB 1,000, the system charges a bank transfer fee of 3% of the total value of the goods. For larger values, the calculated percentage may increase.
No, it's not possible. In case of such a problem, it is necessary to register from another phone.
Refunds are usually made within 45 days.
Most likely, your product is out of stock. In such cases, it is necessary to contact them, and if you do not receive a response, you can open a refund case.
In this case, it is necessary to contact the seller, as well as open a refund case, indicating the problem.
It is necessary to write to the seller and open a case, because most likely the product was not sent.
It is necessary to write to the seller and open a case.